Terms of Use

1. Eligibility and your account

• You must be at least 18 years old. ProfileMax is not available to minors.
• You must give accurate sign-in details and keep your account to yourself. You are responsible for what happens in your account; tell us at once if you think someone else has accessed it.
• One person, one account. Creating extra accounts or guest sessions to get more free use is not allowed.

2. What ProfileMax is, and what it isn't

ProfileMax gives AI-generated feedback and suggestions about dating-profile photos, bios and conversations. It is not a dating service: it does not introduce you to anyone, has no members you can meet, and cannot see, log into or act in any dating app. ProfileMax is independent and is not affiliated with, endorsed by or connected to Tinder, Hinge, Bumble or OkCupid.

You decide what to post, send or do. Dating apps have their own rules, including on edited photos and on what a profile may contain; following them is your responsibility.

3. AI output — limits and no guarantees

• It's an AI. MAX and every analysis, makeover, suggestion and edited photo are produced by artificial intelligence, not by a person. Nobody at ProfileMax reviews them before you see them.
• It can be wrong. AI output can be inaccurate, incomplete, inconsistent or unsuitable, and the same photos or question can get a different answer another time. Results reflect only what you provided and an AI's opinion of it; they are not an objective measurement of you or your photos.
• Use your judgment. Check every suggestion before you use it. Don't rely on ProfileMax for decisions about your safety, health, money or legal position. If an answer, result or edited photo is harmful, offensive or wrong, report it (the Report option next to it, or contact support) so we can look into it.
• No guarantees. ProfileMax cannot predict how anyone will react and does not guarantee matches, likes, replies, dates, relationships or any other result.
• Not professional advice. ProfileMax is informational coaching only. It is not psychological, medical, legal, financial or other professional advice, and not a substitute for it.
• Not a crisis service. MAX cannot help in an emergency. If you are in danger, thinking about harming yourself, or worried about someone you met, contact your local emergency number or a crisis line now (988 in the US and Canada). The MAX Safety Protocol lists free crisis lines in other countries and explains what MAX does when a conversation touches on suicide or self-harm.
• Meeting people. Take the usual precautions when you meet someone from a dating app. ProfileMax doesn't verify anyone and is not responsible for the conduct of people you meet or talk to.

4. MAX

MAX is an AI coach. He only knows what you or your account give him: your photos and their results, your makeovers, Blueprint answers, about-you details, weekly tracking and the chat itself. He can't access your dating apps and never messages anyone for you.

Each chat on the website or in the app has its own memory of the conversation, including the matches you discuss in it. MAX in Telegram is one continuing chat: it also appears in your chat list on the website and in the app, and it remembers what you told it, including about matches, until you delete it. Deleting a chat deletes its memory.

When you paste or describe someone else's messages, share only what you need for advice, and don't share their private or sensitive information.

5. Photo Enhance

Photo Enhance (part of MAX Pro) asks an AI to make subtle lighting, color, sharpness, crop or background improvements, and instructs it not to change your face, body or identity. An AI can still change details. Each result gets an automatic AI review when possible, but that review is an opinion, can be wrong, and may be missing. Look at every enhanced photo yourself before you use it, and don't use one that no longer shows you as you are. Your original photo is always kept. You are responsible for how you use enhanced photos.

6. Acceptable use

You may not upload, paste or submit:

• photos of anyone under 18, or any content that sexualizes minors;
• photos of other people without their permission, or photos you don't have the right to use;
• nude, sexual, violent, hateful, unlawful or abusive content;
• other people's private information beyond what you need for advice (for example their contact details, IDs or health information).

You also agree not to:

• use ProfileMax to deceive, impersonate, catfish, scam, harass or stalk anyone;
• try to get around usage limits, paywalls or bot checks, or to access other people's accounts or data;
• try to make the AI produce harmful content or reveal its instructions, or misuse the service in any other way;
• copy, scrape, resell or automate access to ProfileMax, or use its output to build or train a competing service;
• interfere with the service or its security.

We may remove content and suspend or close accounts that break these rules, and we report content involving child sexual abuse to the authorities.

7. Your content

You keep ownership of your photos and text, and you're responsible for them. You confirm you have the right to submit them, including the permission of anyone else who appears in your photos. You give ProfileMax a limited permission to store, process and send them to our service providers (including our AI provider) only as needed to provide the service to you; it ends when you delete the content or your account, except for copies we must keep by law. We don't use your photos, results or chats in marketing, and we don't use them to train AI models.

You may use the results ProfileMax gives you (bios, suggestions, enhanced photos) for your own dating profiles. Similar suggestions may be given to other people.

8. Free use and limits

The free plan includes the Photo Check and its Free Result (limited to one check every 30 days) and a small number of free MAX messages. MAX Pro includes a monthly allowance of MAX messages and Photo Enhance uses; the current allowances are shown on the plans page and at checkout. Allowances reset each calendar month (UTC) and don't carry over. To keep the service fair and stable we also apply daily and per-minute limits and may limit unusual use. We may change free features and allowances; a change to a paid allowance applies from your next billing period, and we tell you before it does.

9. Prices and payment

• Photo Check: free.
• Profile Makeover: $14.99, a one-time payment per Photo Check. It does not renew. Included in MAX Pro.
• MAX Pro, monthly: $19.99 for the first month, then $29.99 per month, renewing automatically each month until you cancel.
• MAX Pro, annual: $299.88 per year, renewing automatically each year until you cancel.
• Message packs: one-time packs of extra MAX messages, usable for 12 months from purchase, at the price shown when you buy.

On the website, prices are in US dollars and payments are processed by PayPal. In the ProfileMax app, purchases are made through the App Store or Google Play, at the price the store shows in your currency, and the store's own terms also apply. Prices include any taxes the store or PayPal adds where required. Paid access starts once PayPal, Apple or Google confirms the payment to us.

After a website purchase we email you a confirmation with these purchase terms. For MAX Pro bought on the website we also email you before your first-month price ends and before each annual renewal.

We may change prices. A new price never applies to a period you have already paid for; for a subscription it applies from a later renewal, and we tell you before it does so you can cancel.

10. Automatic renewal and cancellation

MAX Pro is a subscription. It renews automatically at the end of each billing period, and you are charged the renewal price shown at purchase, until you cancel. A monthly member can switch to annual billing from the MAX Pro page; the period already paid for is not changed or prorated, and the annual price is charged from the next renewal date.

• Bought on the website (PayPal): cancel at any time from your MAX Pro page, or by contacting support. You can resume renewal there before the period ends.
• Bought in the app (App Store or Google Play): cancel in your App Store or Google Play subscription settings. Apart from cancelling a Google Play renewal when you delete your account, we can't cancel or change store subscriptions for you.

Cancelling stops the next renewal. Your Pro access continues until the end of the period you've already paid for. Deleting the app does not cancel a subscription, and deleting your account does not cancel one bought through the App Store — cancel it in the App Store. Deleting your account cancels a renewal bought on the website or through Google Play.

11. Refunds

All purchases are final. The Profile Makeover, MAX Pro and message packs give you access as soon as the payment is confirmed. Before you pay on the website, you ask for access to start at once and confirm that, once it starts, the payment is non-refundable. So we don't refund payments already made — including for a makeover you have run or not, a partly used subscription period, or unused messages — except where the law requires a refund.

• Purchases in the app: refunds are decided by Apple or Google under their own policies; ask them through the App Store or Google Play. We can't issue refunds for store purchases.
• If something doesn't work: if a paid feature fails, for example a makeover that can't be completed, contact support and we'll make sure you get what you paid for.

If a payment is refunded or reversed, we may end the access it paid for. If you have a problem with a payment, please contact us before opening a dispute; you keep any rights available to you through PayPal, Apple or Google.

Your legal rights. Nothing in these terms takes away a right to cancel or to a refund that consumer law where you live gives you and that can't be waived. For consumers in the European Union and the United Kingdom, the 14-day right of withdrawal ends once access starts with your request and acknowledgement at checkout; Israeli consumer protection law has its own rules for digital content and services. To use such a right, contact support. Where that law allows, we may deduct the value of what you already used.

12. Apps, app stores and third-party services

ProfileMax relies on third-party services such as Google (AI and sign-in), PayPal, Apple, Google Play, Meta (sign-in) and Telegram, which have their own terms. We are not responsible for those services or for their availability.

If you use the app from Apple's App Store: these terms are between you and ProfileMax, not Apple, and ProfileMax (not Apple) is responsible for the app and its content, maintenance, support and any claims about it, including product-liability, legal-compliance, consumer-protection and intellectual-property claims. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the app's purchase price (if any); Apple has no other warranty obligation for the app. You confirm you are not in a country under a US government embargo or on a US list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. You must also follow the App Store's and Google Play's terms when you use the app.

13. Changes to the service

ProfileMax is in beta. Features may change, be added or be removed, and the service may sometimes be unavailable or interrupted. If we stop offering a paid subscription before the end of a period you've paid for on the website, we refund the unused part.

14. Suspension and termination

You can stop using ProfileMax and delete your account at any time (see the Privacy Policy). We may suspend or close your account, or remove content, if you break these terms, if a payment is reversed or disputed in bad faith, or if your use puts other people or the service at risk. If we close your account without you having broken these terms, we refund any unused part of a website subscription you prepaid.

15. Our service

ProfileMax, MAX, and the service's software, design and branding belong to ProfileMax. These terms give you a personal, non-transferable right to use the service as described; they don't give ProfileMax ownership of your photos. If you send us feedback or ideas, we may use them without any obligation to you.

16. Disclaimer

To the extent permitted by law, the service is provided "as is" and "as available", without warranties of any kind, including any warranty that it will be accurate, uninterrupted or error-free, or fit for a particular purpose.

17. Limitation of liability

To the extent permitted by law, ProfileMax is not liable for indirect, incidental, special or consequential losses, for lost profits or opportunities, or for outcomes on dating apps, in conversations, dates or relationships, or for the conduct of other people, arising from your use of the service. To the extent permitted by law, our total liability for all claims relating to the service is limited to the greater of the amount you paid ProfileMax in the 12 months before the claim and US$50.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or any other liability or consumer right that cannot be limited by law. If you are a consumer in the European Union or the United Kingdom, we are responsible for foreseeable loss caused by our breach of these terms or our failure to use reasonable care.

18. Your responsibility for your content

To the extent permitted by law, you will compensate ProfileMax for claims and costs brought by others because of content you submitted without the right to do so (for example someone else's photos) or because of your breach of these terms.

19. Governing law and disputes

Please contact us first; most problems can be solved quickly, and we'll try to resolve your complaint within 30 days. These terms are governed by the laws of the State of Israel, and disputes are decided by the competent courts of Tel Aviv-Yafo, Israel. If you are a consumer, you keep the protection of the mandatory laws of the country where you live and may also bring a claim in its courts where that law allows.

20. Changes to these terms

We may update these terms as the service changes. The date at the top shows the latest version. If a change materially affects your rights, we tell you in the service or by email before it takes effect; if you don't agree, you can stop using ProfileMax and cancel any subscription before then. Continuing to use ProfileMax after a change takes effect means you accept it.

21. General

These terms and the Privacy Policy are the whole agreement between you and ProfileMax about the service. If a part of them can't be enforced, the rest still applies. Not enforcing a right is not a waiver of it. You may not transfer your rights under these terms; we may transfer ours to a business that takes over ProfileMax, without reducing your rights. We are not responsible for delays or failures caused by events beyond our reasonable control. These terms are written in English, and the English version applies.

22. Contact

Questions, payments or reports: email info@getprofilemax.com or contact support.